Frequently Asked Questions

Concept creation, formulation, packaging design with in house silkscreen printing, product development, globally sourcing and production with compliance international regulation for import and export market.

It takes about approximately 3 – 6 months in order to carefully examine the product stability and packaging material compatibility. For those who are in the hurry, please contact us. We shall propose you a suitable formulation.

Yes, we using world class Austria purified water system to meet the world health organization (WHO) requirement. SRG is certified as ISO9001, ISO22716 (Cosmetics International GMP) from SGS Malaysia, Halal Jakim and USFDA to ensures high quality standards are being maintained. CLICK HERE to find out more.

Yes, we produce worldwide internationally according to the regulation of each countries.

SRG specialize in skincare, hair care, personal care, oral care, and cosmetics. We create high level unique formulation and innovative design for your idea product to assist you from planning, production and quality control. We also provide our customers with a flexible and consistent support.

We have Contract Manufacturing Agreement (CMA) with all customers, ensuring all materials, knowledge and information are Privacy and Confidential (P&C).

Yes, SRG are helping customer to source ingredients and packaging globally.

Yes, you may contact us to make an appointment to explore more in our Beauty lab and Packaging & Design room.

Yes, we provide additional services such as regulatory affairs, design and market consultation to support our customers to grow globally.

Collaboration: As a leading manufacturer in Malaysia with the 30 years of experience and expertise for health and beauty industry, we persist in developing exceptionally safe and quality products internationally with strict quality control and commitment. CRM: We have our expertise teams to deliver transformative information and inspired solutions to meet our customer’s speed to market expectations.

It depends on the type of product and formula that you wish to produce. Please feel free to contact us, we will have our dedicated sales representative to advise you.

For existing formulations, we do not charge for producing trial samples of your product except courier charges. For custom formulations, there will be a R&D development fee. Our dedicated sales representative will be able to advise you in details based on your requirements.

Our products are supported by Certificate Of Analysis (COA). The COA will tell you the exact ingredients go into your product. We assure you that any testing of the product conducted by our internal laboratory will produce a Certificate of Analysis report.

Our in-house creative team will be able to assist you on all your requirements in this area, from developing a unique brand and logo, to designing packaging for your products.

Yes, we have our in-house regulatory compliances team to provide application support services and consultation to ensuring that products are manufactured and distributed in compliances with appropriate legislation. Please contact us for more information.

Yes, you can provide your own formulas as long as we can confirm the stability. If you wish to have proprietary formulation, our in-house R&D chemist team will try to matching your formulation to fits your requirement. The provided ingredients need to have supported documents are COA, MSDS and HALAL.

Yes, we have our internal lab to carry the test like microbial test-TPC, yeast, mould, S. aureus. P. Aeruginosa, and C. albicans to identify and restrict harmful microorganisms with ensure safety performances

Yes. We do provide logistic and delivery services to ensure controlling procedures for the efficient and effective transportation and storage of goods.

Yes, this is our task of trend research and innovation management. We help you to bring your ideal products to market that meet the latest market demands.

Our payment requires a deposit 50% upon receipt of purchase order (PO). The remaining 50% must be paid before delivery.